Fitbit Charge 5 owners had a hard time to sync gadgets throughout prevalent interruption

If you invested Tuesday questioning why your Fitbit Charge 5 will not sync, you’re not alone. Annoyed Charge 5 owners have actually required to Reddit and Twitter to report their physical fitness trackers merely will not sync in what seems an extensive blackout. It’s the current in a series of grievances this summer season following sluggish Ionic recalls and messed-up blood oxygen charts for Android users.

The Verge had the ability to validate that a minimum of 2 of our Charge 5 gadgets are not able to sync on both Android and iOS regardless of several efforts. We were last able to sync a gadget at 10: 39 PM ET on Monday night. Unpairing and fixing the Charge 5 in addition to force giving up the Fitbit app were not successful in repairing the problem.

Around 4: 45 PM ET, the Fitbit Support account tweeted that the issue is dealt with, and we had the ability to get a Charge 5 to sync effectively once again.

Thanks for your perseverance, Charge 5 gadgets ought to be syncing as normal. If you had difficulty syncing your gadget, attempt once again now.

— Fitbit Support (@FitbitSupport) August 16, 2022

Screenshot of Downdetector Fitbit outage report
Fitbit blackouts have actually increased today as users report concerns syncing their gadgets.
Screenshot: Downdetector

According to Downdetector, it appears that users were experiencing Fitbit interruptions considering that late last night, with reports getting steam at around 6AM ET today. Numerous users have actually likewise reported the concern to the main @Fitbit and @FitbitSupport Twitter accounts. The bulk of the reports appear to deal with the Charge 5, however a couple of users have actually likewise grumbled of syncing problems with other gadgets. Fitbit has actually reacted to private grievances on its authorities channels, and validated in a tweet that it was examining the concern. The Verge connected to Fitbit for remark however did not instantly get an action.

My foolish @fitbit will not sync my information! I’ve attempted all their fixes/troubleshooting and absolutely nothing works. I DID do my exercise today, it was a day of rest and yoga. << 3 If I can get my fitbit to sync i'll comment listed below.

— Sassie (@sassiecas) August 16, 2022

@FitbitSupport my brand-new charge 5 stopped syncing today. I’ve currently attempted all actions in your KB post without any modification. Looks like many individuals are having this issue, can you verify if you are having problems?

— Lewis McDaniels (@_LewisMcDaniels) August 16, 2022

The interruption is the current in a series of consumer aggravations this summer season. Because Fitbit’s Ionic smartwatch was remembered in March after burning 78 users, several Ionic owners have actually grumbled that the business has actually dragged its feet in releasing refunds. The Verge has likewise separately got 3 ideas from readers verifying problems with getting assistance from Fitbit in returning their Ionic gadgets.

More just recently, Android users have actually grumbled about an app upgrade breaking the approximated oxygen variation chart The chart illustrates how blood oxygen levels might alter throughout sleep. After the upgrade, it appears a number of users saw a significant and abrupt boost in their nighttime oxygen variations, resulting in extensive confusion The problem appears to have actually given that been fixed in the Android app 3.65 variation upgrade

All this comes as Fitbit gets ready for a hectic fall. There have actually been a number of current leakages surrounding the Sense 2 and Versa 4 smartwatches, hinting that we might quickly see some news from the business on the hardware front. Fitbit is likewise anticipated to mostly include in the Pixel Watch launch. While Google hasn’t exposed a lot of specifications or information about the Pixel Watch, it did highlight an upcoming Fitbit combination as one of the watch’s crucial selling points at this year’s Google I/O.

Update, August 16 th, 3: 00 PM ET: Included main tweet from Twitter acknowledging the syncing concern for Charge 5 owners.

Update, August 16 th, 7: 21 PM ET: Noted tweet from Fitbit stating the interruption is over, and verified the problem seems dealt with.

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